Refund policy

1. Eligibility for Refunds

Refunds are only offered under the following conditions: • The product is defective or damaged upon delivery.
• The service provided did not match the agreed-upon description.
• The request for refund is made within _7__ days of purchase (e.g., 7/14/30 days).
• Proof of purchase (receipt or invoice) is required.

2. Non-Refundable Items

Refunds will not be granted for: • Digital products that have been downloaded or accessed.
• Sale or promotional items.
• Services that have already been rendered.
• Products that have been used, damaged, or are not in original packaging.

3. Process for Requesting a Refund

To request a refund, please follow these steps:
1. Contact us at [email/phone number].
2. Provide your order number and reason for the refund.
3. If applicable, return the product to the address provided.
4. Refunds (if approved) will be processed within ___ business days.

4. Refund Method

• Approved refunds will be issued via the original payment method.
• Processing time may vary depending on the financial institution